The Community Liaison is responsible for interacting with program participants, parents, staff and work locations to help to prevent, identify and bring issues to program leadership at the earliest point possible. This is a grant-funded position and is subject to the terms and duration of the grant for the Summer Youth Program.

Maintain program records on contractors in accordance with local, State and Federal guidelines. Update and maintain reports and databases to track needed information. File and retrieve agency documents, records, and reports. Serve as a community contact and administrative support for Summer Youth Program operations. Provide information to community (parents, employers, participants and others), regarding program and requirements, policies, procedures, changes, forms, and other information as needed. Assist with registration, provide follow-up on identified worksites and in coordinating worksite placements for Summer Youth Program. Provide administrative support during the job development process as needed. Prepare responses to correspondence, inquiries, complaints, and information requests as needed. Prepare and assist in the preparation of a variety of reports as required, including reports for funding source. Assist with client issues, complaints, and assist in resolving grievances associated with assigned program providers. Provide follow-up on program issues as assigned and report and document outcomes. Provide information and assistance to various WorkForce One and provider groups regarding the Summer Youth program. Provide general administrative support to the Summer Youth Program Manager and Department Head in relation to all facets of the Summer Youth Employment Program. Follow-up with Worksite Monitors regarding employer and youth issues as directed by Program Monitor and report to Program Manager on employer site issues brought to your attention. Where possible, compliance with contracts and federal, state and local regulations. Track youth participation in the program and ensure that all youth in the SYEP have completed the necessary documentation and requirements prior to placement on worksites. Assist in the coordination of program activities for the SYEP program components with other support services agencies in the county. Perform research on youth service issues as needed. Assist/coordinate SYEP activities with other WorkForce One departments and staff as needed. Participate in agency’s quality improvement initiatives by continually focusing on improving customer service within the Summer Youth Program. Communicate with coworkers, management, staff, clients, the general public, and others in a courteous and professional manner. Conform with and abide by all regulations, policies, work procedures, and instructions. Respond promptly when returning telephone calls and replying to correspondence, emails, and faxes. Perform other duties as assigned.

An Associates Degree in business administration, social sciences, or related field is minimally required. One year of counseling, social work or relevant experience providing community outreach and administrative support to individuals coordinating and implementing programs is necessary.

Complete on-line application, EEO form and attach a copy of your resume.

Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. To be creditable, any required accredited college or university education must be verifiable from a reliable source within the United States or its territories or possessions, and information identifying that source must be submitted with the application.

WorkForce One provides necessary reasonable accommodation in the interview process upon request to persons with disabilities. Such requests must be made PRIOR to any scheduled interview.

Veterans preference will be granted to Florida residents in accordance with Florida law to eligible veterans and spouses of veterans. Preference points will be awarded only if copies of supporting documentation (DD-214 and/or proof of receipt of disability benefits) is provided at time of application. Veterans who have been employed by a governmental entity within the State of Florida are not eligible for a preference pursuant to Florida Law.

A valid paper social security card and a governmentally issued photo I.D. is required at the time of selection interview.

Employment is subject to the selected candidate passing a background verification and a drug screening.

As This Classification Requires Ability To Drive Vehicles in order to do WorkForce One business, then successful candidates must have a valid Florida driver's license and will be required to maintain authority to drive vehicles throughout employment.